Job Search
Find Jobs Advanced Search

Employer Profile

1. Consulting services related to recruitment and personnel
2. Licensed paid employment agency, License Number: 13-ユ-305727
  • 〒140-0002 Shinagawa Seaside Forest Oval Garden 2nd floor, 4-12-6 Higashi-Shinagawa, Shinagawa-ku, Tokyo
  • 0120-546-958
  • Job Post: 1161
View Profile
  • JPY 275,000 per month
  • Kanto, Tokyo
  • 5 vacancies
  • University Graduate
  • Working Visa
  • Opening Date: 11/06/2024
  • Closing Date: 06/30/2026
Job ID

891

Date of Registration

12/02/2024

Job Address

Tokyo Head Office: Oak Akasaka Building 3F, 7-1-16 Akasaka, Minato-ku, Tokyo Osaka Nagoya

Eligible Areas for Entry

Any

Age

20s to 40s

Salary Details

Basic salary: ¥235,000~ (including the following uniform allowances) Basic salary: ¥235,000~ Deemed overtime: ¥30,000 Regional allowance: Region A (Tokyo): ¥25,000 <Annual salary> <Annual salary> ◆4 million yen...¥280,000 per month + IRP bonus / 2nd year in company (25 years old) ◆550,000 yen...¥400,000 per month + IRP bonus / Managerial position / 4th year in company (30 years old)The expected annual salary is only a rough estimate and may increase or decrease through the selection process.Monthly salary includes fixed allowances.

Minimum Annual Salary (in yen)

JPY 3,300,000

Minimum Monthly Salary (in yen)

JPY 275,000

Job Description

You will be in charge of customer support for bilingual projects.
We are looking for a wide range of candidates, from those with no IT experience who want to work in IT using English to those with bilingual IT work experience.

■Job summary:
Projects will be determined based on your experience and time of joining the company. You will be involved in operational projects using Japanese and English.
Most of the projects are user support-related operational projects, and many of them involve hands-on support of actual devices.

■Project examples:
・Bilingual help desk work at a major foreign pharmaceutical company in Tokyo
- Mainly support for client PCs, mobile phones, and peripheral devices
- User support will be mainly in Japanese, and you will communicate with overseas engineers in English.

■Attractions of working here:

・We can introduce you to work that makes use of your English skills.
・It is also possible to engage in bilingual work after receiving on-the-job training within the company.

Mandatory Requirements

(Those who have experience in development alone, but are related to infrastructure and motivated) ・One year or more of working experience in IT infrastructure ・Ability to understand and give targeted answers to questions in Japanese ・Ability to speak English smoothly

Preferred Requirements

Job Type

IT (Infrastructure)

Required Japanese Language Level

N2

Working Hours

<9:00 - 18:00 (Regular working hours: 8 hours and 0 minute) Break time: 60 minutes Overtime work: Yes <Other working hour supplements> ・Shift work depending on the project (night shift is available)

Various Allowances

■Full transportation allowance
■Family allowance (for eligible dependents: spouse 10,000 yen, children 5,000 yen, parents 3,000 yen / applicable from the second year of employment)
■Position allowance
■Telework allowance (partial subsidy for various expenses / realized based on employee feedback!Long-service incentive (paid to employees who have been with the company for 10 years and 20 years, respectively)

Holiday-vacation

■2 days off per week (Saturday and Sunday)
■Holidays off
*Shift work may be required depending on the project
■Year-end and New Year holidays
(5 days)
■Celebration and condolence leave
■Paid leave
(Company-wide average number of days taken: 11.25 days/year, acquisition rate: 81%)
■Maternity leave
(Actual results)
■Childcare leave
(Acquisition rate: 100% for women, 25% for men) *Actual results for 2018
■Self-care leave
■Sickness leave (can be taken in place of paid leave for the first 6 months after joining the company)
■Anniversary leave (encouraged to take annual paid leave)
■Refreshment leave (5-6 days granted to employees with 10 and 20 years of service)

Welfare Program

■Full social insurance (employment, industrial accident, health, welfare pension)
■Qualification acquisition support system (if you pass, the company will cover all exam fees)
■Defined contribution pension (401K)
■Smile Mutual Aid Association (a system that provides congratulatory money for various life events)
■Childcare leave system (100% female)
■Dormitory (self-pay of 35,000 yen/month, only for eligible employees)
■CDP system (internal recruitment system)
■iPhone loan
■Video learning apps available
■Cafeteria plan (you can purchase products from affiliated companies at a discount)
■Member of Kanto IT Software Health Insurance Association
■Telework/staggered work hours

Education:
■An environment where people who want to learn can learn.
You can freely participate in and use prep courses and video content for qualifications (CCNA, LPIC Level 1, etc.).
We also have a testing environment that can be accessed from home, so you can learn as much as you want, whenever you want.

Dormitory and Company Housing

Dormitory provided (self-pay 35,000 yen)

Visa Support

000 yen/month (only for eligible individuals)

Training Program

Company burden

Selection Process

・Document screening ・Interview (1 time for low-skill applicants ・2~3 times for high-skill applicants and those who are moving from the interview location to the hiring location (I-turn, U-turn, etc.)) ・Aptitude test + ability test ・Offer of employment

Interview Methods

Regular interview

Probationary Period

Negotiable

Record of hiring of foreign nationals

Trial period: 6 months No change in treatment

Points

Currently enrolled

Others

For overseas residents: Company pays travel expenses, visas, etc. + support for moving to Japan (100,000 yen)



You need to to apply for this job.

Employer Profile

1. Consulting services related to recruitment and personnel
2. Licensed paid employment agency, License Number: 13-ユ-305727
  • 〒140-0002 Shinagawa Seaside Forest Oval Garden 2nd floor, 4-12-6 Higashi-Shinagawa, Shinagawa-ku, Tokyo
  • 0120-546-958
  • Job Post: 1161
View Profile
Copyright © 2025 Oh! Jobs.jp. All rights reserved.