1003

12/02/2024

Hakozakicho, Nihonbashi, Chuo-ku (scope of change) Location to be determined by the company

Only for residents of Japan

30 to 49 years old

Annual salary: 5,000,000 yen - 8,000,000 yen *Depending on experience and skills *Monthly salary + 3 bonuses Monthly salary system of basic salary (from 264,000 yen) + fixed overtime allowance (from 77,000 yen). Equivalent hours of fixed overtime allowance: 35 hours/month. For overtime work exceeding 35 hours, separate overtime allowance will be paid. ■Salary increase once a year (April) ■Full transportation expenses paid

JPY 5,000,000

JPY 8,000,000

JPY 264,000

■Job Description
You will be working as a playing manager in charge of managing the service desk projects currently being operated by multiple companies.
Specific tasks will include the following:

-Team management and vendor management
-Project quality management and quality improvement
-Incident management
-Responding to inquiries and reporting to customers
-Support for setting up teams, transferring operations, and carrying out tasks to acquire new customers

[Attractiveness of the position]
■You will have the experience of managing more than 30 people.
■We have good relationships with customers and have discretion.
■You will basically work from home and there will be little overtime, so you can achieve a work style that is well-balanced.

(Scope of change) Duties as determined by the company

・Experience at a corporate IT help desk

・Experience leading a team as a supervisor, etc.

Highest level of education:
Graduate school, university, vocational school, high school, junior high school

- Knowledge of system operation

IT (Systems)

N1

Flexible working hours: 7:00 - 21:00 Standard working hours: 9:00 - 17:30 (7 hours and 30 minutes ) Break time: 12:00 - 13:00 (60 minutes) Prescribed overtime: Yes *No core time, minimum working hours 3 hours and 45 minutes per day Standard working hours are in accordance with the customer's working hours.

Bonus: 3 times a year (March, June, and December)

Bonus: 3 times a year (March, June, and December)

*124 days off per year
■2 days off per week (Saturday and Sunday), public holidays
■Summer vacation (3 days)
■Year-end and New Year holidays (December 30th to January 4th)
■Paid vacation
■Celebration and condolence leave
■Maternity and childcare leave
■Nursing care leave

■Retirement benefits system
■Employee savings plan
■Stockholding plan
■Work-from-home system
■Side job system
■Condolence money
■Recreation facility
■Business casual (all year round)
*If at a client's place, follow the client's dress code
■Club activities
■Regular health check-ups
■Group life insurance
■Qualification acquisition subsidy system, etc.

Insurance
■Various social insurances

None

1: Online application 2: Document screening 3: Online interview (2 times), online aptitude test 4: Job offer and joining the company

通常面接

可能

あり（3か月）／試用期間中の条件：同じ

Company Features <> CAC is a long-established independent system integrator that was established in 1966 as Japan's first independent SI company. We provide a wide range of IT services to customers in a wide range of industries, including financial institutions, pharmaceutical companies, beverage manufacturers, communications, and human resources. We are also working to strengthen the "new technology" field, focusing on technology development and corporate investment, such as AI and IoT. CAC Holdings is also working to popularize and support "Boccia," an official Paralympic event, and in fiscal year 2023, we were selected as one of 10 model companies out of 483 sports promotion companies in Tokyo as a company that is particularly advanced and has a ripple effect. The average length of employment is 15.1 years, the retention rate is 91.7%, and there are many employees who have been working for a long time. The average monthly overtime hours are 14.1 hours, the paid vacation acquisition rate is 63.0%, and the acquisition rate and return rate for childcare leave and maternity leave are both 100%. We have implemented various systems to make it easier for employees to work. Telecommuting system / flextime system with no core time / side job system / special leave (marriage: 5 days, childbirth: 2 days) / recommended 9 consecutive days off in addition to the New Year's and May holidays / qualification bonus (up to 200,000 yen) / congratulatory money / recreational facility, etc. Details will be discussed during the selection process. Please feel free to ask any questions you may have. [Ratio of mid-career hires to the number of regular employees] 49% in FY2021, 43% in FY2022, 37% in FY2023 (as of February 19, 2024) [Major business items] ■System construction services ■System operation and management services ■BPO services [Major member organizations] Japan Information Service Industry Association (JISA) Japan Information Systems Users Association (JUAS) Japan Information Technology Association (IT Association) ■Certifications ・Privacy Mark System certified company (JIPDEC) ・ISMS "JIS Q 27001:2014 (ISO/IEC 27001:2013)" certified company *NEW・"Health and Productivity Management Excellent Corporation 2023" certified company *NEW・"Elboshi Certification" (3rd level) certified company ■Affiliated companies CAC Co., Ltd. Holdings, Arc System Co., Ltd., CAC ORBIS Co., Ltd., Hi-Tech Systems Co., Ltd., CAC America, CAC Europe, CAC Shanghai, High Tech Computer Technology (Suzhou) Co., Ltd., Inspirisys Solutions Limited, Mitrais Pte. Ltd., CAC Consulting & Technology Singapore Pte. Ltd., Yuasa System Solutions Co., Ltd., CEN Solutions Co., Ltd., M Heart Co., Ltd.

Assumed work location: 24-1, Nihonbashi Hakozaki-cho, Chuo-ku, Tokyo, Japan Telecommuting is required.Smoking policy: Yes, Head office: Yes (No smoking on the premises) Remote working: Telecommuting will be the main focus.