954

12/02/2024

Nishiki-cho, Miyazaki City

Japan Residents Only

59 years or younger

Annual Salary: 2.68 million to 3.04 million yen (based on 10 hours of overtime) Monthly Salary: 180,000 to 210,000 yen (estimated) Bonus: Paid twice a year (June and December) The salary will be determined during the interview based on your experience and skills, and may vary. Annual Salary Revision: Once a year (in April)

JPY 2,680,000

JPY 3,040,000

JPY 180,000

JPY 210,000

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Full-time general position job
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This position will be the general help desk liaison for each service contract company provided by a major telecommunications company.
This will be a help desk job that connects technology and people, but even if you have no experience, we welcome those who are interested in IT and have confidence in their communication skills.
You can also take your career to the next level with the team.

[Job Description]
- Guidance on operation and settings via email and phone

Contents: Guidance on how to operate PCs and smartphones, how to operate apps, etc.
- Guidance on how to deal with malfunctions (inquiries in English are also available)
┗Contacting users who have generated security alerts and inquiries regarding investigations will be made via email, phone, and chat.
You will be involved in a wide range of IT genres, so you can improve your own skills.
You will provide technology support so that client employees can carry out their work without any problems.
We welcome those who have a customer-oriented approach, communication skills, and high harmony as a member of a team.
There are opportunities to hone the latest IT skills and build a career in an evolving industry.
■ Scope of change: Job type determined by the company (You may be seconded in accordance with the secondment regulations, in which case the job type will be determined by the company you are seconded to)

■Requirements:

- Ability to operate PC and browser.

- Ability to perform basic Windows operations.

- Function skills are not required for Excel, etc. General PC skills are sufficient.

However, you will need the ability to search and find out anything you are unsure of.

- Communication skills.

┗ Skills such as having experience negotiating with customers, being sociable, and being able to think theoretically are required.

■Qualifications

Not required, but IT literacy equivalent to or higher than the level of a basic information technology engineer, network-related qualifications (CCNA level equivalent is preferable)

Highest level of education: Graduate school, university, vocational school, high school

IT (Systems)

N1

Shift system: 7:00-16:00, 13:00-22:00, 22:00-7:00 (8 hours work/1 hour break) Requested days off will be considered. Please state your preferences by the 15th of the previous month and we will create shifts based on that. Shifts basically change every week, but if you would like a long weekend, you can coordinate with other members and take it. It is easy to balance work and private life, and we work together to rotate shifts. *Night shifts will be subject to night shift allowance *Details will be provided at the company information session.

Twice a year (June and December)

Overtime Allowance
Travel Allowance

■ Holidays
Over 120 days off per year
Two days off per week (shift system including weekends and holidays)
Year-end and New Year holidays (12/30-1/3)
*Depending on the project
Year-end and New Year holidays may be used
Annual paid leave (10 days in the first year to a maximum of 20 days)
*Average utilization rate of 70% or more
*Half-day leave is also available!
Hourly paid leave (up to 5 days per year)
Flexible holidays (3 days per year)
Celebration and condolence leave
Menstrual leave
Maternity leave
Childcare leave
Shortened hours employee system (for nursing care, medical treatment, and childcare, for those with 3 years or more of service and a certain attendance rate)
Nursing care leave

■ Benefits, Employee Benefits, and Others
Defined contribution pension plan (401K)
*Only applicable to full-time employees (contract employees and regional full-time employees are not eligible. Thank you for your understanding.)
Salary revision once a year (April)
Bonus twice a year (June and December)
Specialist and managerial career change (promotion) system twice a year (April and October)
Full commuting expenses paid (6-month commuter pass)
Car commuting allowed (gasoline and parking fees: paid according to regulations)
Childcare (until elementary school entry) and nursing care reduced working hours system available
E-learning available (70 courses)

1. Document screening 2. Aptitude test 3. Interview (1-2 rounds) 4. Job offer * Interview rounds and content may vary depending on the case.

Regular Interview

Negotiable

There are 3 months (no changes in treatment during the period)

Company Features The company was established in October 2018 through the merger of three companies: Japan IDEXX, Howcom, and Tempstaff Life Support. In April 2019, the company integrated the Recruitment Outsourcing (RPO) department of its parent company, Persol Tempstaff, from its East Japan OS Business Headquarters, and launched four major service expansions to strengthen its business structure. By combining the experience and know-how each company has cultivated over the years, the company creates an environment in which customers in all industries can focus on their core business by arranging their business processes, resources, and locations. The company's areas of expertise are wide-ranging, with experienced staff providing support from general office work to information processing, system design and software development, call centers, help desks, health guidance, and recruitment. [Business description] BPO solutions, HR solutions, IT support/help desk, call center, health support, regional revitalization support, recruitment agency [Group companies] Persol Holdings Co., Ltd. Persol TempStaff Co., Ltd. Persol Career Co., Ltd. Persol Process & Technology Co., Ltd. Persol R&D Co., Ltd. [Approvals] Temporary worker dispatch business/13-312089 Paid employment placement business/13-Yu-309883

Details of expected work location: 6F Miyazaki Green Sphere Ichibankan, 1-10 Nishikicho, Miyazaki City, Miyazaki Prefecture Work location as determined by the company (including remote work locations. You may be ordered to be seconded in accordance with the secondment regulations, in which case your work location will be determined by the company you are seconded to) Passive smoking prevention measures: Measures in place ■Passive smoking prevention measures: Smoking prohibited indoors as a general rule (smoking rooms provided) Remote work: Depends on the case