1057

12/04/2024

Meguro-ku, Aobadai

Only residents of Japan

28 to 39 years old

Expected annual salary: 5-8 million yen *Salary details will be determined based on skills and experience. Salary: Determined based on skills, experience, and ability *Reviewed twice a year Bonus: Once a year *Based on performance

JPY 5,000,000

JPY 8,000,000

JPY 416,666

We are looking for an IT support engineer who will grow the organization by utilizing technology together with our challenging colleagues. Our mission is to promote business growth through the power of IT and solve various problems within the organization. The job involves continuing to improve current operations and designing an internal IT environment that is optimal for the business.


As the organization expands after the acquisition of an overseas subsidiary, we are promoting IT integration between multiple locations.

In order to accelerate collaboration between multiple locations with different languages ​​and time zones, the need for IT governance for the entire group is also increasing.

Therefore, we are recruiting additional personnel to promote the construction and operation of an internal IT environment that can flexibly respond to environmental changes and strengthen the information security system.

Since the scope of work targets the entire group of companies, both domestic and overseas, communication in Japanese and English is essential.

You will be assigned to the head office in Japan.

You will mainly work with IT staff at overseas locations to grasp IT support for the entire group, understand the practical aspects, standardize support content, and optimize resource allocation at each location.

The scope of IT support is wide, and includes troubleshooting of introduced IT solutions, management of devices and equipment, preparation of knowledge documents, and in-house training. Your job will be to work with solution providers and internal stakeholders to improve employee productivity.


- Execute IT plans in line with mid-term plans
- Understand, understand, and execute IT support operations for the entire group
- Standardize IT support operations, including overseas bases
- Optimize resource allocation for each base according to the company's growth phase
- Implement IT literacy education for the entire group
(We will assign tasks according to your experience and preferences.)


- The team can actively carry out kaizen activities and has an environment where ideas can be realized
- The culture of praise is rooted throughout the organization, and challenges are encouraged rather than failures
- You can think of and execute necessary actions yourself
- Gain valuable experience such as English conversation skills x IT x planning skills
- Gain experience in optimizing operations in the corporate IT field with a global perspective



- Creating a workplace environment that employees can be excited about

- Using technology to create an environment where employees can operate independently

- Designing a secure internal IT environment that does not compromise convenience


Collaboration: Slack Enterprise Grid, GoogleWorkSpace, zoom, Gather
Documentation: esa, Notion
CRM: Salesforce
EMM & Security: Jamf Pro, MS Intune, MDfE, MicrosoftSentinel, Keeper
iDaaS: AzureActiveDirectory
IaaS: GCP
iPaas: Zapier, Workato
PC/Mobile: macOS, Windows, iOS, etc.


Operating Japan's largest knowledge platform specializing in the business field, new business creation/organizational development support


- Teams can actively carry out kaizen activities, and the environment is in place to realize ideas
- This is the conversion phase to a zero-trust model, and you can think up and create a modern IT environment for the entire group, including overseas bases, from scratch
- You can gain experience in designing IT service operation methods for the entire group, including overseas bases


*Regarding the scope of work
Immediately after hiring: Please refer to the above
Scope of change: All types of work at the company

- Business English: Advanced
(Overseas business trips may be required)

- Coordination and negotiation experience with multiple stakeholders

- Information system operation experience at a business company with over 100 employees

Highest level of education: Graduate school, university graduate

・Customer success experience

・Experience in business process improvement

・Experience leading the construction and operation of a service desk based on ITIL

・Experience in the development and operation of IT controls at a listed company



・Someone who thinks about business growth first, regardless of the means

・Someone who has a strong curiosity and adaptability towards new corporate IT

・Someone who can constantly transform themselves

・Someone who can solve problems by involving others, not being self-contained

・Someone who can respect others honestly

IT (Systems)

N2

Discretionary work system (Average working hours: 160 hours/month *Target period: 2nd half of 2022 *Average for development organization members)

・Commuting allowance (up to 30,000 yen per month)

127 days per year
(Breakdown)
2 days off per week (Saturday and Sunday),
4 days off for New Year's holiday, annual paid leave, refreshment leave (up to 5 consecutive days once a year, separate from annual leave)
Paid leave: Paid from 3 months after joining the company

■Support for improving the working environment
・Book purchase assistance
・Assistance with attending external seminars
・Assistance with relocation costs when hired

■Support for improving health
・Assistance with medical checkups and optional expenses
・Influenza vaccinations
・Gym discounts and use of resort facilities (through health insurance association)
・Sports gym / body maintenance / housekeeping / babysitting / assistance with study expenses

■Other systems
・Side jobs allowed (available to all employees)
・Shortened working hours system (available to some employees)
・Casual dress code (available to all employees)

[Number of interviews] Approximately 2 times (estimate) [Written test] None

Regular interview

Negotiable

3 months after joining the company (same conditions as regular employment)

[About the company] With the mission of "connecting knowledge and challenges," Visasq is creating a new platform for matching business knowledge at the forefront of work style reform and open innovation. In recent years, many companies have lifted the ban on side jobs, and with the support of the trend of the "sharing economy," the number of registered advisors has rapidly increased, and in March 2020, the company was listed on the Tokyo Stock Exchange Mothers. It is already becoming a top-class platform in Japan, and as the domestic market expands, it has set the goal of expanding into the global market as its future outlook. There have already been many cross-border cases between Japan and overseas, and it has a track record of matching with 30 countries, and in January 2020, it opened an office in Singapore. In November 2021, Visasq acquired and made into a subsidiary Coleman Research Group, Inc., a US company that operates a global expert network service business, and the integrated Visasq x Coleman platform has approached 10 billion yen in transaction volume, with over 400,000 registered users and expanding to seven locations around the world. We intend to accelerate our growth by promoting our global business and connecting knowledge and challenges from around the world, with the aim of becoming the world's number one knowledge platform.

Details of expected work location ＜Work location＞ 4-7-7 Aobadai, Meguro-ku, Tokyo Sumitomo Fudosan Aobadai Hills 9th floor ＜Work location＞ Immediately after hiring: Tokyo head office and home Scope of change: Work at company-specified locations such as head office and group companies, and home Passive smoking prevention measures: Measures in place Fully indoor non-smoking Regarding remote work: ・Full remote work possible ・Remote work allowance ・PC equipment provided