1085

12/04/2024

Kita Ward, Osaka City

Only for residents of Japan

From 26 to 50 years old

■ Annual salary: Previous job salary will be taken into consideration *Note on annual salary: Annual salary includes fixed overtime pay of 30 hours per month. Expected annual salary: 4 million to 4.5 million yen Basic salary: 236,827 to 270,664 yen Fixed overtime pay: 54,840 to 62,670 yen ■ Salary increase: Once a year

JPY 4,000,000

JPY 4,500,000

JPY 333,333

[Overview]
You will be responsible for system operation and maintenance at an operations center (data center) that handles many infrastructure operations for major telecommunications companies.
Your job is to support already constructed systems, such as networks and servers, to ensure that they operate stably during daily operations.
While SEs and programmers are the "creators," system operation and maintenance engineers take over and "protect and nurture" them. As for future career plans, you can choose whether to become an operator, hone your skills as an engineer, or proceed to project management work as a service manager, depending on your career plan!

[Specific job content]
■System monitoring
Monitors the system to see if there are any errors,
and if there is an abnormality, takes action before the problem becomes serious.
・First response/isolation
Confirms and investigates the situation according to the procedure manual, and takes action such as restarting.
If the problem cannot be resolved, contacts a more advanced department and hands over the response.

■Service desk
Receives inquiries and requests from customers and responds according to the procedure manual.
・Front desk work (customer service for corporations)
・Remote hands (checking and operating hardware)

■Operation management
Manages and improves customer systems/environments and operational structures.
・Optimizes operational environment due to system changes
・Raises/proposes/improves issues due to improved service levels

■Recruitment background/environment
We are looking for a replacement for the current employee who has been transferred to a new project.
There are many members of the same company on-site, so you can rest assured that we can provide thorough consultation and support when you are in trouble!

At first, you will receive guidance from your seniors and acquire the basic skills and experience necessary for the company's work, such as high-quality operational services that utilize ITIL, which is the company's selling point, as well as virtualization and redundancy.

The client representative at the company where you are stationed will support your success and growth as a colleague who protects the infrastructure, without any distinction between our company and other companies.

■Career path
We expect you to start with (1) below and eventually move on to (2) and (3).
(1) Operations Engineer
↓
(2) Operations SE
A position to handle errors that cannot be handled by operations
↓
(3) Construction SE
A position to be involved in upstream processes such as operational planning
You will be responsible for all processes related to operations and maintenance.
By gaining a full range of experience, you will be able to play an active role as an "operations professional" for a long time.
In addition to the above, you can also aim to become a "service manager" specializing in infrastructure operations management.

(Scope of change) Duties as determined by the company

■ Experience in operating and maintaining IT infrastructure such as networks and servers (1 year or more)

Highest level of education: Graduate school, university, vocational school, high school

■ITIL certification (ITIL Foundation)
■Server and network certification (LPIC, LinuC, CCNA)

IT (Systems)

N1

Work style: Shift system Day shift 8:30-20:30, 2 hour break (10 hours actual work) Night shift 20:30-8:30 the next day, 2 hour break (10 hours actual work) *Shifts will be arranged so that the weekly work hours are 40 hours.

■ Bonus: Once a year

・Commuting allowance: Maximum 30,000 yen/month
・Position allowance
・Remote work allowance
・Child allowance:
Up to 12 years old: 10,000 yen/month
12 to 18 years old: 20,000 yen/month

Annual holidays
Shift-based holidays, annual paid leave, special leave
*Shift-specific leave system available

・Various in-house events
・Health checkups
・Health consultation services
・Childcare leave available
Return-to-work rate after childcare leave: 75%

Insurance
Health insurance, employee pension insurance, employment insurance, workers' compensation insurance

■ Education system - Acquire ITIL qualifications by inviting external lecturers - Support system for acquiring various qualifications

<[Selection process]> [STEP 1] Application [STEP 2] Interview (2 times planned) First interview... Recruitment/on-site staff * Only for those who pass the first interview: Aptitude test will be conducted Final interview... CEO of the company [STEP 3] Offer of employment * First interviews and interviews can be conducted remotely using web conferences, etc. * Interview dates and start dates are negotiable, so please feel free to apply even if you are currently employed. * It is expected to take about 2 weeks from application to offer of employment. Please note that the company will process the submitted application documents appropriately from the perspective of security protection.

Regular interview

possible

Trial period: Yes (6 months) *There will be no change in treatment.

■Company Overview The company was established in 2012 as an IT system operations management company. The origin of the company name is "to assist (assist) the will (Selema)". Selema Assist hopes to be of service to the realization of the will of everyone involved with the company. ■Business Content -Providing consulting services such as ITIL-compliant operational design and implementation of ITIL processes -Providing operational personnel with system operation know-how -Providing system operation services that implement ITIL processes

Details of expected work location: Kita-ku, Osaka City, Osaka Prefecture ■ Osaka Head Office: Fukushima, Fukushima-ku, Osaka City, Osaka Prefecture Passive smoking measures: measures in place No smoking indoors