480

11/18/2024

Minato-ku, Shiba Daimon

No requirements

No specific requirements

JPY 4,000,000

JPY 50,000,000

JPY 300,000

JPY 3,000,000

- Providing technical support for client inquiries and troubleshooting
- Offering guidance on service usage and configuration
- Escalating bug reports and issues to the development team and tracking their resolution
- Creating and updating support documents and FAQs
- Proposing service improvements based on client feedback

Languages: Java, React Native, PHP, Python, Solidity
Framework: Unity
Database: MySQL
Blockchain: Ethereum, EVM-based blockchain development, Node operation experience, Web3auth
Infrastructure: AWS, OracleCloud

- Basic knowledge of engineering
- Excellent communication skills
- Troubleshooting and problem-solving skills
- Business-level proficiency in Japanese or English

- Experience in customer support or technical support
- Experience in creating documentation

IT (Other)

N2

9:00 AM to 6:00 PM (1-hour break)

Once a year *Subject to company performance*

* Full transportation expenses covered
* Complete social insurance coverage
* Travel allowance
* Position allowance
* Overtime allowance

* Two days off per week
* Public holidays
* Year-end and New Year holidays
* Paid leave
* Special leave for weddings and funerals
* Maternity and paternity leave

* Full social insurance coverage
* Annual salary increase
* Company trip
* Telecommuting available

None

Employee's responsibility

Document screening → First interview → Final interview → Job offer

Standard interview

Possible

3 months *No change in conditions*

While employed

Become a part of the game-changer The products we are developing are the world's only Web 3.0 technology, and by connecting people, society, and the economy, we will create a well-being future. By utilizing our Web 3.0, we can offer unprecedented value creation to society, and in a field that enriches lives, you too can become a member who changes the world.