450

11/19/2024

Japan, Miyagi, Honcho, Aoba-ku, Sendai, 2 Chome−1−7 Honmachi Okuda Building

Only for residents of Japan

30～50 years old

Annual salary system ■4,004,000 yen～7,580,400 yen ■Monthly salary: 336,700 yen～631,700 yen *About hours for management supervisors ■Not applicable ・ Salary increases twice a year (April and October)

JPY 3,500,000

JPY 7,580,400

JPY 336,700

JPY 631,700

[Position Overview]

This is a managerial position in a division that conducts debugging and customer support for games/apps, collaborating with clients and sales. Currently, there are multiple teams operating in Sendai for game customer support and game debugging. In this role, you will be responsible for the overall management of the base as a manager. Each project has a leader (SV) and an assistant manager (AMG), and you will be executing overall personnel management, sales, profit management, and organizational improvement in collaboration with them.

[Job Responsibilities]

■Create budgets for the center / manage operations and labor
■Communicate effectively with clients as a specialized base for specific customers
■Plan, propose, and execute projects to strengthen customer support
■Develop personnel plans / create and approve proposals / design and improve workflows and operations / team building / design KPIs and manage progress

★ The Sendai base is expanding its business, with increasing demands for diverse internet services, and continues to grow.

【Prerequisites】 (one of the following)

■ Organizational management for approximately 10 people
■ Experience
■ Experience in managing organizations in numbers
*Experience from other industries or multiple occupations is also acceptable
*Experience in formulating sales/profit budgets in addition to training, etc., incorporating them into KPIs and KGIs, and working on on-site operations and operational improvements

■ Final educational background Graduate school graduate University graduate Professional graduate High school graduate Junior high school graduate

【Welcome conditions】

・Sales management experience
・Manager experience in the BPO field
■ Experience in labor management (experience in shift management, training, education, etc.)
・Experience of leading an organization numerically against some management goal

Sales

N1

10:00~19:00 (actual 8h break 1h) Two-day work week (closed on Saturdays, Sundays, and holidays)

Travel allowance

Complete 2-day work week　

120 or more holidays per year

◆Annual holiday: 121～124 days every year (123 days in 2022) based on company calendar
◆Annual paid leave
　Joined the company on the 10th day
◆Flex Holiday (granted 2 days/year to employees at 2/1 of each year)
◆Child nursing leave/care leave/special leave/leave of absence (unpaid)

Insurance

◆Fully equipped with social insurance (employment, workers' compensation, health, welfare pension)

■Transportation expenses (monthly limit of 50,000 yen)
■Retirement benefit system
■Bereavement allowance
■Employee stock ownership plan
■Remote work available
■Side jobs allowed (conditions apply)
■Qualification acquisition assistance (up to 50,000 yen for exam fees and transportation costs)
■Award system
■Club activities system
■Free coffee/tea/green tea, snack sales in the office
■Leisure facilities
■In-house one-coin chiropractic and rest room
■Asset formation seminars
■Harassment prevention measures (free consultation room, etc.)

◆ Complete social insurance (employment, labor accident, health, and welfare pension)
◆ Various subsidy systems available through the health insurance association (subsidies for using tourist facilities, leisure facilities, sports gyms, etc., as well as subsidies for regular medications and overseas travel or accommodation facilities)

OJT

Application ▼ Document screening ▼ Interview (2 times)＋ aptitude test ▼ Off-tracking/joining *We are available for consultation on interview dates and joining dates. Please feel free to contact us.

Normal interview

Consultable

3 months (no wage changes during the probationary period, etc)

Company characteristics ■Business content Debugging, internet support, and software quality verification business

Estimated work location details ■Sendai Daiichi Center ■〒980-0014 Sankyo Sendai Building 2F, 1-12-7 Honmachi, Aoba-ku, Sendai, Miyagi Prefecture ■Measures against passive smoking: measures available ■Smoking is prohibited indoors ■ID:58528