548

11/22/2024

Minato City, Higashi-Shimbashi (Tokyo, Japan)

Residents of Japan only

25 to 35 years old

Salary: 4.5 million to 7 million yen annually Based on experience, skills, and age, with favorable terms according to company regulations. Monthly Salary: 300,000 yen to 500,000 yen Breakdown: Base Salary: 221,965 yen or more Fixed Overtime Allowance (45 hours): 78,035 yen or more Additional Benefits: Bonuses: Twice a year Salary Increase: Once a year

JPY 4,500,000

JPY 7,000,000

JPY 300,000

JPY 500,000

Job Description:
As a consultant, you will support companies that have implemented the CRM/Marketing Automation (MA) tool "Customer Rings" by helping them address their challenges.

Responsibilities:
You will lead CRM/MA initiatives for client companies utilizing the "Customer Rings" tool. Your primary focus will be:
・Promoting the use of the tool and supporting the execution and analysis of CRM/MA strategies.
・Assisting client companies in improving their marketing efforts and customer experience (CX).

In this role, you will gain hands-on experience in:
・Planning and executing digital marketing strategies.
・Setting challenges and conducting hypothesis-driven analyses.
・Proposing solutions to client companies and engaging in strategic discussions.

Job Appeal:
You will acquire the following skills and experiences:
・Comprehensive knowledge and experience in digital marketing, including strategy formulation and execution.
・Skills in leveraging quantitative and qualitative data for proposals.
・Expertise in B2B and horizontal SaaS customer success operations.
・Sales skills, including creating proposal materials and negotiating with clients.

About "Customer Rings":
"Customer Rings" is a customer-oriented marketing platform that integrates all customer-related data, such as customer information and behavioral history. It enables detailed analysis and segmentation of customers and supports end-to-end execution of marketing strategies, all within a single platform.

Requirements:
・Experience as a Systems Engineer (SE).
・Experience in one of the following areas:
・Corporate Sales
・Consulting
・Customer Success Operations
・Experience in utilizing data for operational improvements or making client proposals.

Educational Background:
Graduate school, university, technical school, or high school graduate.

Ideal Candidate Profile:
・A former Systems Engineer (SE) looking to transition into a consultant role.
・Experience in the B2B or SaaS industry.
・Knowledge and experience in digital marketing.
・Experience as a marketing or CRM specialist in the e-commerce or retail industry.

Sales

N1

Flexible Working Hours: Core time from 11:00 AM to 4:00 PM. Standard Working Hours: 8 hours per day, with a 60-minute break. Overtime Policy: Fixed overtime allowance system (covers up to 45 hours/month). Additional pay provided for overtime exceeding 45 hours.

Bonuses: Twice a year.

・Commuting Allowance
・Housing Allowance (for employees under 30 years old)
・Remote Work System

Complete 2-day weekends (Saturday and Sunday), including public holidays.
Annual Leave: 127 days off per year.

Additional Leave:
5 days for the New Year holidays.
12 days of paid leave (after 6 months of employment, 1st year).
3 days of summer vacation.
3 days of refresh leave.
Bereavement leave.
Maternity and paternity leave.
Caregiving leave.

Employee Benefits and Welfare:
Training Program
Regular Health Check-ups
Book Purchase Subsidy
Subsidy for Certification Exam Fees
Access to Kanto IT Software Health Insurance Association's recreational and sports facilities
Company Events
Free office snacks and beverages (vending machine drinks covered by the company)
Thank You Points System (Employees can exchange points, accumulated through mutual appreciation, for various rewards at participating facilities).

Office Environment:
Free office snacks and drinks (company-sponsored).
Massage Chair
Nap Space
Refreshment Area
Focus Room
Office Supplies provided.

Available

2 rounds of interviews Aptitude test included

Regular Interview

Negotiable

3 months

Company Overview: The company is committed to creating services that offer added value by focusing on "visualizing" information in a society where vast amounts of data circulate online. Their core philosophy is to extract the meaning hidden behind information, provide insights to people, and encourage them to think deeply about it. This, they believe, contributes to both businesses and society as a whole. The company offers leading services, including: ・"Visualization Engine", the number one text mining service, ・"Talent Palette", which is experiencing rapid growth in the HR sector with a scientific approach to HR strategies, ・"Customer Rings", a promising service expected to see future growth in the CRM/Marketing Automation space. To date, the company has successfully implemented solutions for around 2,500 clients, including Japan’s leading listed companies. It has been profitable for 15 consecutive years since its establishment. The company is continually expanding its business, never complacent with its current success, and remains committed to taking on new challenges across various fields. The company believes that by harnessing the collective wisdom of all employees, more innovative ideas can be born. To encourage this, they hold an internal business proposal contest. Winners can spearhead the development of the business ideas they presented. There is a culture of support for new ventures, with employees working together to evolve existing services and create new ones. Moving forward, the company is focused on ensuring the growth of its current business, particularly in the HR field with its scientific HR strategy. They are committed to continuously developing services that add value for customers and meeting their expectations. Key Services: 1. "Visualization Engine": This service visualizes customer feedback and insights by analyzing texts, such as reviews and surveys, using natural language processing techniques. It provides consulting on marketing strategies based on these insights. The service has maintained the number one market share in the Text Mining SaaS industry for 10 consecutive years according to a Fujikimera Research report. 2. "Customer Rings": A CRM/Marketing Automation tool that visualizes and segments customer data, such as purchase history, to enable personalized communication. The tool helps businesses build detailed relationships with their customers and supports the marketing PDCA (Plan-Do-Check-Act) cycle. It is widely used in the e-commerce sector, with 50% of the top 50 companies in the industry adopting it. 3. "Talent Palette": A human resources platform designed to support scientific HR strategies. It integrates marketing perspectives to visualize employee motivation and align business goals with employee aspirations. The platform also provides consulting on HR strategies, training, and recruitment, and leverages data to enable scientific hiring and talent management.

Expected Work Locations: ・Tokyo: 1-9-2 Higashi-Shimbashi, Minato-ku, Tokyo, Shiodome Sumitomo Building, 25th Floor ・Osaka: 2-2-2 Nakanoshima, Kita-ku, Osaka, Osaka Nakanoshima Building, 13th Floor ・Fukuoka: 3-3-33 Yakuin, Chuo-ku, Fukuoka, Grand Cabin Tenjin Minami, 4th Floor Smoking Policy: Smoking measures are in place. Remote Work: Non-engineering positions: Up to 2 days per week remote work available. Engineering positions: Up to 3 days per week remote work available. ID: 46370